infosys: Earnings Tax portal faces glitch on first anniversary, Infosys informed to repair challenge

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The income-tax division has requested to look into technical glitches reported by some customers, together with malfunctioning of search operate within the income-tax portal, throughout e-filing of tax returns.

Many customers complained that whereas accessing the I-T portal, the search possibility just isn’t coming. Some customers additionally stated their account particulars are usually not appropriate, after which the division issued a clarification.

“Challenge relating to go looking performance of the e-filing web site has come to our discover. The I-T division is seized of the matter. @Infosys has been directed to look into it & @Infosys has confirmed that they’re resolving the problem on precedence,” the I-T division tweeted whereas tagging Infosys chief govt Salil Parekh.

Apparently, the glitch has come precisely a 12 months after its launch. The brand new e-filing portal went dwell on June 7, 2021.

The finance ministry refuted the declare that the positioning was hacked and stated there was no information breach for the portal.

Whereas there was no official assertion from Infosys, an individual aware of the matter stated the glitch referring to malfunction of search possibility on the e-filing portal maintained by Infosys has been resolved.

Final 12 months additionally customers confronted technical points. In August final 12 months, the finance ministry had summoned the Infosys CEO to elucidate continued glitches confronted by taxpayers on the e-filing portal. After receiving a number of complaints from taxpayers, the federal government needed to prolong the due date of submitting tax returns and associated varieties.

Final month, the federal government needed to prolong the GST fee deadline for April after taxpayers confronted technical glitches on the GST portal, additionally maintained by Infosys.

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